FAQs: UniVista Remote Management Application What version of JAVA must be run on the UniVista Server to work properly? - You must run the following version only on the Server: Version 1.5.0 (build 1.5.0_12-b04)
- Then you check in the Add/Remove Programs window and you should see only these two version of Java running/loaded:
- J2SE Development kit 5.0Update 12
- J2SE Runtime Environment 5.0 Update 12
It is recommended you also disable the JAVA automatic update option on your UniVista Server. Back to top What does it mean when I login and get the error message “Your License Has Expired”? This means the user license key for your UniVista Server is no longer valid. You need to contact Proliphix to get a new license generated to load on your UniVista Server. Back to top I changed my admin user password and now I forgot it, how can I reset it back to the default? - You need to go to the following directory: C:Program File\jboss-4.0.5.GA\tools
- Now, click on the file Reset_Password.EXE and it will automatically run and reset the admin user password back to the default of “admin”. Once this is complete you can now log back into the server with the default username and password of “admin” for both.
Back to top What is the minimum hardware and software configurations requirements to support a UniVista Server? Hardware Requirements To install and run UniVista, the following minimum hardware is required: - Windows XP Professional, Service Pack Two, or Windows Server 2003 R2 (32 Bit Version only supported, no 64 Bit Support)
- 1 GB of RAM, 200 MB of hard disk space, Intel Pentium 4/AMD equivalent or greater processor
- Proliphix thermostats installed, operating, and connected to the network
Software Requirements To log into UniVista remotely, you must have the following: - Internet Explorer 6.x or Firefox 1.x.
- Java Runtime Environment (JRE) version 1.5.0_12
Note: We recommend you download the UniVista Installation Guide Release 1.0 from the Proliphix Web Site ( www.proliphix.com ) for more detailed information about installation. Back to top How many client users can be logged into UniVista at one time? Five (5) client users is the maximum amount of users that can log into the server at one time to manage the system and thermostats. Back to top During the initial installation of the PostgreSQL UniVista software, can I change the Super User password to my own unique password? No, you must use the password of “admin” at this point in the installation as stated in the Install Guide during installation. Do not use any other password or the installation will fail. Back to top
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