CUSTOMER SERVICE
CUSTOMER SERVICE DOWNLOADS FAQs DOCUMENTATION

CUSTOMER SERVICE


All of us at Proliphix are driven to ensure that you are completely satisfied with our products and support services. The Proliphix Technical Support Center is staffed with experts who are available to assist with installations, product issues and to answer any questions you may have. They may be reached at the following times:

Phone Support Hours:   9:00AM – 5:00PM EST

To reach Proliphix Technical Support:
Telephone:1 866-475-4846

Email: support@proliphix.com

Product Return Procedure
If you need assistance with a repair or replacement product please contact our Technical Support at the number above. For warranty information, please refer to either Basic Series or Professional Series downloadable Configuration Guides pages.

User Forums

Proliphix does not have an official user forums area, but there is a Yahoo Groups section where users post questions and share their experiences.  This area is not officially moderated by Proliphix.  Customers requiring direct support from Proliphix should use the contact information on this page.

 

Click here to join proliphixgroups
Click to join proliphixgroups

 

CONTACT INFORMATION

Mailing Address:
 
       Proliphix Inc.
       66 Tadmuck Road
       Suite #1
       Westford, MA 01886

Phone/Fax:

       Toll Free:  866 IP-LIVING
       Phone:     978 692-3375
       Fax:        978 692-3378

E-mail:
       support@proliphix.com

 
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